What to do when your hp printer says offline

Most of the new printer users face the problem of not showing online. You have set up your printer properly as per the guidebook, followed every instruction carefully, but even after that, you cannot work on the printer as your printer is showing offline. In such a situation you have to take an expert assistance in order to resolve your issue. But before explaining how to resolve this issue, it is very important to put an eye on the reasons behind this problem. Here we are mentioning some of the basic reasons for which you may face this kind of problems.

·         Your computer or laptop does not have the driver for the specific printer you are using.

·         You might not have installed the right driver for the Operating system that you are using.

·         You might not have plugged in the printer properly with the socket.

·         The USB cable with which you have connected the printer may be defective.

There are also various other issues that the printer may have which led to the occurrence of such problems. But this is not that you cannot resolve these issues. Here we will explain every one of the above-mentioned reasons so that you can connect easily with your problem and resolve it.

Your computer or laptop does not have the driver for the specific printer you are using

If your computer or laptop does not have the printer driver in it then you need to install the driver first. For that, you first need to assure that the Wi-Fi is turned on in your computer. After turning on the Wi-Fi, go to 123.hp.com which is the official site for getting the HP printer drivers. There you need to search the appropriate printer model that you are using and it will appear. After its appearance, you need to click on the download option and then go to the download folder on your computer. Click to install and then follow the given instructions. Once your printer driver is successfully installed, you need to turn on the printer. Now you will get your printer online.

You might not have installed the right driver for the Operating system that you are using

This problem is much like the first one. Only for this, you need to search the right printer model, of course, the printer that you are using, and click to download. Then you have to follow the steps mentioned above.

You might not have plugged in the printer properly with the socket

First of all, if you are not getting your printer online then you need to check whether you have plugged in the printer with the socket properly. Or else check your adapter that it is working or not. This is the main priority to be taken care as only after assuring this you are to go to the other options.

The USB cable with which you have connected the printer may be defective

If after following all the above-mentioned way to get your printer online, still, you fail to do so, then the last reason is maybe the USB cable that you are using is defective. If you have USB cable issue then you must talk to the retailer from where you have bought your printer and change the cable of the USB.

If even after following all these steps still, you are unable to get the printer online then you have to call us on our HP printer offline support contact number. We have a team of technicians who are having the best knowledge of any of the printer technical issues. That is the reason; even your critical problems will be resolved within a very little time and in the best possible way. We are available for your service 24 hours and also our HP printer phone number is toll-free.